Privacy Policy
Last Updated: 4th February, 2025
Place: Amethi, Uttar Pradesh, India
This Privacy Policy describes how Vaanya (also referred to as the “Site” or “we”), operated by Shambhu Dwara Community Hands, collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more details about what Personal Information we collect and why.
Device Information
- Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor Shopify.
Order Information
- Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, provide you with information or advertising related to our products or services.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with our processors Shopify, Razorpay, and eCourierz.
Customer Support Information
- Purpose of collection: To provide customer support.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with our processor Shopify.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
- We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt out of Google Analytics here: Google Analytics Opt-Out.
- We use Instagram and Facebook for advertising and share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.
To opt out of targeted advertising:
- Facebook: Facebook Ad Preferences
- Google: Google Ads Settings
- Digital Advertising Alliance: DAA Opt-Out
Using Personal Information
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services, and offers.
Cookies
Cookies are small amounts of information downloaded to your computer or device when you visit our Site. We use cookies to optimize your experience on our Site and provide our services. You can manage cookies through your browser settings.
Do Not Track
Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@vaanya.in. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.
Company Details:
Vaanya – A brand of Shambhu Dwara Community Hands
Registered Address: Pure Sitaram Tiwari, Saraiyan Duban, Amethi, UP-227405
Email: shambhudwara2021@gmail.com